Unistays Rental
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Where we stop

The jobs we hand back to other people

  • We do not manage properties that fall outside our patch, because a two-hour drive to change a lockbox battery helps nobody.
  • Short lets in blocks where the freeholder has banned them are not something we take on, however good the flat looks.
  • We decline bookings for parties, events and large gatherings, since a quiet building is what keeps your neighbours onside.
  • We turn down one-off cleans and single-night changeovers, as our calendars are built around the same homes every week.

Work we have done

Three homes we look after week in and week out

A bright modern apartment living room with a sofa, coffee table and large window

Riverside two-bed flat

A tired city-centre let brought up to a steady four-night average.

The flat had been let long-term for years and showed it, so we started with a room-by-room list before a single guest arrived. Old carpet came up, the sofa and mattresses were replaced, and the kitchen cupboards were rehung with new handles. We kept the owners' existing furniture where it still worked, which held the spend down. Changeovers were moved to a Tuesday and Friday pattern so the neighbours hear the least of it, and the first guest checked in eleven days after we took the keys.

A stone cottage bedroom with a wooden bed frame, white linen and a low beamed ceiling

Stone cottage, three beds

A weekend let refitted around its original beams and low doorways.

The front of a narrow townhouse with a painted door and a parking space in front

Harbour mews house

A three-storey let with parking, managed for an owner abroad.

A person smoothing fresh white linen over a bed in a softly lit bedroom

On the ground

The same people who answer the phone also make the beds

Unistays Rental is small on purpose. The person who takes your call on a Sunday is the person who checks the flat before a guest arrives, and that is how we keep the standard where it should be.

Who we are

A short-let manager built around the homes it looks after

Unistays Rental is the trading name of UNISTAYS LTD, and we manage short-term lets for owners who would rather not run them from a distance. Most of the homes on our books belong to people who live in another city, or another country, and who want the flat to earn its keep without becoming a second job. We take on a limited number of properties in each area so that the same team sees the same doors every week.

The work itself is unglamorous and mostly about repetition. Linen is collected, washed and returned on a fixed rota. Guests are spoken to before they arrive, not after something goes wrong. A lamp that flickers is replaced on the Tuesday rather than left for the next complaint. You get a statement each month showing what came in, what was spent on cleaning and supplies, and what was set aside for repairs, with the receipts attached.

Pricing is agreed before we take the keys, and it is a percentage of what the property actually earns rather than a flat fee that behaves the same whether the calendar is full or empty. We will tell you honestly if a flat is unlikely to cover its own costs as a short let, and we will say so before you sign anything. If the numbers only work as a long-term rental, we will say that too, and you can go and find a letting agent.

You keep control of the things that matter. The nightly rate, the minimum stay, the dates you want the place for yourself, and the rules for guests are all decided with you at the start and reviewed when the seasons change. We handle the calendar, the inquiries, the check-ins, the cleaning and the small emergencies. You get the income and the final say.

If you own a flat or house in one of the areas we cover and you are weighing up whether a short let is worth it, the sensible next step is a conversation rather than a contract. Tell us the property, the postcode and roughly what you would like it to bring in, and we will tell you what we think, including the parts you may not want to hear.

Unistays Rental
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